Wednesday, 31 July 2013

Error: SBL-UIF-50103 and SBL-UIF-00369: The Web engine is not licensed for use or the license has expired


After the first Siebel login page, the next screen shows error or nothing. Errors in the OM Log show following information:

SBL-UIF-50103: Web engine license information: Enabled =No, Maximum Users=0, Expiration Date=.
SBL-UIF-00369: The Web engine is not licensed for use or the license has expired.

This mostly happens after installation, or after a certain period using temporary license keys.


Root cause: 
Invalid or expired license keys.

Resolution:
1. Remove the invalid or expired license keys
2. Enter the correct license keys
3. Re-start the application server.
4. Login to the application to verify the fix.

Web hosting

More reading:
Production Down with Error SBL-UIF-50103 and Associated SBL-UIF-00369 and SBL-UIF-00335 (Doc ID 1382256.1)